XCEND | SOLUTIONS | WHITEPAPERS

Data centers are evolving size and importance within the corporate environment. Keeping pace requires configuration changes, minimizing system downtime and maximizing staff productivity. XCEND can help with solutions that change the way servers are managed by automating many of the tasks that are traditionally done manually.

XCEND recognizes scenarios that are typically problematic to businesses of all growth and size levels. Click the IT Challenges below to learn about XCEND's Solutions to these common issues.

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IT Challenge #1 – Our servers continue to grow and our resource constrained IT staff is looking for a way to simplify installation and configuration of our servers

As part of a comprehensive IT Lifecycle Management strategy, XCEND has implemented the systems necessary to allow IT to automatically create and deploy consistent server builds. The creation of standard server builds help IT organizations to achieve higher availability and provide continuous operations for business-critical applications, while implementing standards and processes.

Solution

Software – Altiris Server Mgt. Suite, Altiris Deployment Solution for Servers
Services - XCEND Consulting – Assessment, Pilot, Design & Implement
Training – XCEND Custom Knowledge Transfer
Support – X-DESK – Incident Support (25 & 50 Incident Packs)
Remote Managed Services – Custom remote based management assistance

Business Outcome

Reduce cost of server provisions time by as much as 75%
Reduce IT operations costs by as much as 20%
Add stability to configuration builds by ensuring consistent configuration images for server types
Increase end user productivity by increasing availability of critical systems.

IT Challenge #2 – We are seeing an increase in the frequency and number of changes to made to our servers primarily to address security concerns and provide system upgrades, how do we keep up with and track these changes to ensure that our company is protected?

XCEND can help protect your organization with solutions for securely deploying patches and upgrades. Solutions can also detect and track authorized and un-authorized changes made to any server, database or critical files.

Solution

Software – Altiris Server Mgt. Suite, Altiris Deployment Solution for Servers, Tripwire Enterprise, XCEND Tripwire Connector Solution for Altiris Service Desk, Altiris Service Desk, XCEND Real-Time Dashboards
Services - XCEND Consulting – Assessment, Pilot, Design & Implement
Training – XCEND Custom Knowledge Transfer
Support – X-DESK – Incident Support (25 & 50 Incident Packs)
Remote Managed Services – Custom remote based management assistance

Business Outcome

Reduce security risk by automatically assessing vulnerabilities and deploying patches more efficiently
Reduce the cost of manually patching all servers by 20%
Increase IT staff efficiency
Increase regulatory compliance by hardening security posture through the detection of un-authorized changes to critical systems
Increase time reaction time to security threats through the use of Real-Time dashboards that highlight Key Performance & Security Indicators