Case Studies

Icon Laboratories

May 4, 2010

When the IT department of ICON's Clinical Research division embarked on an expedition to standardize its global desktops with a single hardware independent image, it signed up with a guide who knew the territory.


Sutherland Global Services

May 4, 2010

Headquartered in Rochester, NY, Sutherland Global Services is one of the largest business process outsourcing services companies in the world. Founded over 20 years ago in 1986. Sutherland employs over 16,000 employees worldwide. As the organization grew, a focus on Software Compliance and the implementation of ITIL-based processes became a focus for Sutherland.


Quicken Loans

May 4, 2010

XCEND Group leveraged Altiris Total Management Suite to automate many of the manual processes for Quicken Loans and streamline the deployment and management of Dell and HP hardware throughout the enterprise. In addition to a 1500% ROI for deployment processes XCEND replaced many of the point solutions to take advantage of a common framework to create the processes necessary to support both IT and Business related initatives.


MidAmerica Bank

May 4, 2010

XCEND Group leveraged Altiris Client Management Suite, Server Management Suite and Wise Package Studio to streamline and automate Systems Management for MidAmerica Bank by focusing on the key business challenges and creating the necessary process to make them successful.


LaFayette Schools

May 4, 2010

XCEND Group helped LaFayette Schools with the implementation and customization of Altiris Patch Management Solution providing guidance, knowledge transfer and best practices to get the most out of their investment from Altiris.


Amcore Bank

May 4, 2010

AMCORE provides a full range of consumer and commercial banking services plus a variety of mortgage-lending products and investment services including trust, brokerage, asset management, and mutual-fund administration. One of AMCORE's biggest challenges was keeping track of its hardware and software, and making sure each PC and server had the latest approved set of standard applications.