Translating Vision to Value

Founded in 2004, XCEND Group sells and implements management & security solutions that transform how IT manages IT.  With a powerful portfolio of Symantec solutions and our own MetriX-branded service management & IT analytics software, we help clients automate the processes associated with the requesting and fulfillment of IT services and gain real-time visibility into every aspect of IT operations.

At XCEND, we believe that technology alone does not solve problems: It’s people and processes that help customers wring the most value out of their investments in technology. Using a holistic, three-pronged approach that focuses on Process, Enablement, and Measurement, we help our clients increase the effectiveness of their IT organizations and translate their IT strategy from vision to value. Our methodology goes beyond the implementation of process improvement initiatives to provide IT with the ability to proactively manage and measure the value of its processes, thereby enabling the maturity and agility of the IT infrastructure.

To learn more about XCEND’s history and unique service model, explore our new interactive visual map (click on the play button to select self-paced presentation, or select “auto-play” from “More”):